We are convinced that the protection of the privacy of customers is essential and, where we process your personal data, we do this in accordance with the provisions of the General Data Protection Regulation of April 27, 2016 and of the Belgian law of December 8, 1992 to protect privacy with regard to the processing of personal data.
This page describes the policy that is applied on the website of Rpower.be regarding privacy as well as the processing of all information collected during or as a result of your visit to this website.
We therefore kindly invite you to read this privacy statement carefully and to take note of its content. Possible future adjustments cannot be ruled out. We therefore ask you to read this privacy statement regularly to stay informed of any changes.
Approval
By using our websites offered by ourselves, you accept that certain personal data will be automatically collected and processed in accordance with the purposes described below.
Purpose of the processing of personal data
When registering on this website and / or placing an order, you will be asked for a number of personal details. These personal data are necessary for the correct and smooth functioning of the webshop, such as processing your order, conducting correspondence with you.The data is used to deliver the goods and services you have requested.
Thanks to this data, we can also send you information about new services / products, promotions, benefits, etc. electronically.
If you do not wish to receive publicity from us, you can always unsubscribe from the newsletter.
In addition, our web server automatically recognizes your IP address each time you visit our website.
Processing of the personal data and the persons who have access to the processed data
The information provided is included in the files of the website. The data will only be processed to the extent that the processing is necessary for the execution of the agreement that you have concluded with RPowe.
We may combine the information we have collected from you with information we have obtained from other sources. This allows us to improve the overall accuracy and completeness of the information and to better tailor our interactions with you.
In addition, we may also collect information related to your use of our websites. We use various techniques for this, including cookies.
Legal grounds for the processing
The data is processed on the following legal basis:
- Your consent regarding the visit to our website.
- A contractual relationship as soon as you purchase our services / products.
If you object to the processing of your data, the agreement can no longer be executed and you cannot continue to use our services.
Sharing the data
We share your personal data with your consent or as necessary to complete a transaction or deliver a product you have requested.
When you provide payment information to make a purchase, we will share payment information with banks and other entities that process payment transactions or provide other financial services, and for fraud prevention and credit risk reduction.
Your personal information will not be sold or sent to third parties, nor will it be made public. Your data will not be passed on to organizations in countries outside the European Union.
Rpower reserves the right to use or disclose your data when this is necessary to safeguard the integrity of the website, when required by law, when the processing is of vital importance to you, when the processing must take place in order to to fulfill a task of public interest or when the data processing is necessary to pursue a legitimate interest.
You can withdraw your consent at any time.
Your rights in relation to the data collected by us
In accordance with the General Data Protection Regulation, you have a right of access, a right to change and delete data concerning you. You also have the right to object to their processing within the limits of the law. You have the right to transfer your data to a third party.
You can exercise your rights:
• Either by sending a letter to: Customer Service, at the following internet address: info@rpower.be ,
• Either, where appropriate, by accessing your account on our website
You also have the option to refuse the sending of information letters and other commercial information by clicking on the 'Unsubscribe' link located on each mailing.
When you exercise the right to object to the sending of direct marketing, this applies only to the specified e-mail address. If you receive commercial messages at multiple e-mail addresses, you must unsubscribe the same number of times. If you wish to unsubscribe by letter, you must clearly state all e-mail addresses you wish to deactivate.
Period of retention of your data
Rpower does not store your personal data longer than necessary for the purpose for which it was provided or required by law. As a general rule, we keep personal data for a maximum of 5 years after it was last used.
Security and Confidentiality
We are committed to maintaining the confidentiality of your personal data and have taken security measures to prevent any loss, misuse or falsification of this personal data.
Contact details of the controller and processor
Your data will be processed by RPower. You can contact us at the following e-mail address: info@rpower.be
Cookies
Cookies are small files that are temporarily stored on your hard drive via the website. These small files facilitate navigation and contribute greatly to the user-friendliness of the website. Browsing our website may result in the installation of cookies on your computer. They simplify the visit and improve the ergonomics of the dialogue.
If you wish to be notified by the browser when a cookie is being sent, you can adjust your browser settings. You can refuse the installation of these cookies on your computer, but such refusal may prevent access to certain services of the websites.
If you do not wish to receive cookies, you can choose “do not accept cookies” in your browser settings. You will then no longer receive cookies. However, this can lead to a loss of functionality and a loss of user-friendliness of the website.
Links to other websites
Links included on the website are for informational purposes only. Despite careful content control, no liability is accepted, neither for the content of external links, nor for the observance of a privacy policy identical to the policy as defined herein. When entering the external links, it is best to read the privacy policy of the website concerned.
